Welcome to Brandnexainfotech.com. We are a digital agency based in Chandigarh, India, providing Search
Engine Optimisation (SEO), Web Design & Development, and Lead Generation to clients worldwide. We are
committed to protecting your personal information and your right to privacy. This Privacy Policy explains what
data we collect, how we use it, and your rights in relation to it.
Information We Collect
When you visit our website or engage our services, we may collect the following:
■ Personal Identification: Full name, email address, and phone number.
■ Payment & Billing Information: Collected securely via PayPal, Stripe, Razorpay, UPI, bank transfer, or
credit/debit card. We do not store raw card details on our servers.
■ Business Information: Company name, website URL, and project requirements.
■ Usage & Technical Data: IP address, browser type, device type, pages visited, and time of visit.
■ Cookies & Analytics: Data collected via cookies and tools such as Google Analytics (see Section 6).
■ Communication Data: Messages submitted through contact forms, email, or live chat.
How We Use Your Information
We use your data for the following purposes:
■ To respond to enquiries and deliver our SEO, web design, and lead generation services.
■ To process payments and send invoices, receipts, and project updates.
■ To communicate service proposals, updates, and relevant marketing (with your consent).
■ To analyse and improve our website experience using analytics tools.
■ To comply with legal obligations under applicable law.
■ To detect and prevent fraud or misuse of our services.
Data Sharing & Third Parties
We do not sell or rent your personal data to any third parties. We may share limited data with trusted service
providers who assist us in operating our business including payment processors (PayPal, Stripe, Razorpay),
analytics providers, and cloud hosting platforms all of whom are bound by confidentiality agreements. We
may also disclose information if required by law or a competent authority in India or your jurisdiction.
International Data Transfers
As we serve global clients, your data may be processed or stored outside India. Where international transfers
occur, we ensure appropriate safeguards are in place in compliance with applicable data protection laws,
including the Information Technology Act, 2000 (India).
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Types of cookies we use:
■ Essential Cookies: Required for the website to function correctly.
■ Analytics Cookies: Help us understand visitor behaviour (e.g., Google Analytics).
■ Marketing Cookies: Used to display relevant advertisements where applicable.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies
may affect website functionality.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required
by law. Client project data is typically retained for 3 years after project completion. You may request deletion of
your data at any time by contacting us.
Your Rights
Depending on your location, you may have the following rights:
■ Right to access the personal data we hold about you.
■ Right to correct inaccurate or incomplete data.
■ Right to erasure (‘Right to be Forgotten’).
■ Right to restrict or object to processing of your data.
■ Right to data portability.
■ Right to withdraw consent at any time where processing is consent-based.
■ Right to lodge a complaint with your local data protection authority.
Data Security
We implement appropriate technical and organisational security measures — including SSL encryption, secure
servers, and access controls to protect your data from unauthorised access, alteration, disclosure, or
destruction. However, no method of internet transmission is entirely secure.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective
date. We encourage you to review this policy from time to time.